Refund policy

Our reimbursement policy is to be completed within 14 calendar days after receiving the order. If the order you receive is not in good condition, incomplete or correct, we will handle it free of charge.

On the other hand, if you want to return the order, because you don't like or are not satisfied with the order, you can apply to us for a return label with the postage you can send in any post office. The management fee for this service is EUR 3.70 and will be deducted from the refunded amount.

If you like, you can send the refund in your own way to the following address: Passeig Garsa 16-08197 Sant Cugat del Vallès(Barcelona) If you decide to ship the goods by yourself, we recommend that you sign a certified service contract, because in no case will we be responsible for transporting the goods or reimbursing the cost. We can't make sure that if we don't confirm with the application number, we can receive their return.